Privacy Policy at
nd111 — Your Data, Our Responsibility

1. Who We Are

nd111 is an online casino and sports betting platform operating under the brand name nd111, accessible at https://nd111.io. References in this Privacy Policy to "nd111", "we", "us", or "our" refer to the nd111 Platform and the entity responsible for operating it. nd111 acts as the data controller in respect of all personal data collected through the nd111 website, mobile-optimised interface, and associated services.

nd111 primarily serves players located in Bangladesh and applies data handling standards consistent with internationally recognised principles of data protection, including purpose limitation, data minimisation, storage limitation, integrity, and confidentiality.

For any privacy-related questions or to exercise your data rights, you may contact the nd111 Data Protection team at: [email protected] (plain text — not a clickable link). Please include "Privacy Request" in your subject line to ensure priority handling.

2. Data We Collect

2.1 Registration & Account Data

When you register an account with nd111, we collect the personal information you provide, which includes:

• Full legal name as it appears on your government-issued identification document.
• Date of birth (used to verify that you are 21 years of age or older).
• Residential address, including city (e.g., Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, Cox's Bazar) and postcode.
• Email address (used for account communications and security alerts).
• Bangladeshi mobile phone number (used for account verification and transaction notifications).
• Username and encrypted password.
• Preferred currency (Bangladeshi Taka — ৳ / BDT).

2.2 Identity Verification (KYC) Data

As part of our Know Your Customer (KYC) obligations, nd111 may request and retain copies of:

• Government-issued photo ID (National ID card, passport, or driving licence).
• Proof of residential address (utility bill, bank statement, or similar document dated within 90 days).
• Proof of payment method ownership (account screenshot or statement from your bKash, Nagad, Rocket, Upay, or bank account showing your name).
• Selfie photograph or video for liveness verification, where required.

2.3 Financial & Transaction Data

nd111 records all financial transactions processed through your account, including:

• Deposit amounts, dates, and payment method references (bKash, Nagad, Rocket, Upay, Visa, Mastercard, BRAC Bank, Dutch-Bangla Bank).
• Withdrawal requests, amounts, and processing status.
• Bet history, game session records, and win/loss outcomes.
• Bonus credits received, wagering activity, and bonus completion status.
• Account balance history.

nd111 does not store complete card numbers or full mobile banking PINs. Payment tokenisation and secure processor infrastructure is used to handle all sensitive payment credentials.

2.4 Technical & Usage Data

When you visit or use the nd111 Platform, our servers and analytics systems automatically collect certain technical data, including:

• IP address and approximate geographic location derived from IP.
• Device type, operating system, and browser version.
• Pages visited, time spent on each page, and click-path data.
• Session start and end times.
• Referring URL (the page that directed you to nd111).
• Error logs and crash reports.

2.5 Communications Data

If you contact nd111 support via email or live chat, we retain records of your communications — including the content of your messages, timestamps, and any attachments — for customer service continuity, quality assurance, and dispute resolution purposes.

3. How We Collect Data

nd111 collects personal data through the following channels:

• Directly from you: When you register an account, complete KYC verification, make a deposit, submit a support request, or participate in a promotion.
• Automatically: Via server logs, cookies, and analytics tools when you browse or interact with the nd111 Platform.
• From third-party service providers: Identity verification providers may return verified data (e.g., confirmation that a submitted ID document matches your declared details). Payment processors may return transaction status data. These providers are contractually restricted to sharing only the data necessary for their designated function.
• From fraud prevention systems: nd111 uses automated systems to flag suspicious activity. These systems may cross-reference your account data against known fraud indicators. No fully automated decision that has a significant legal effect on you is made without human review.

4. How We Use Your Data

nd111 uses the personal data we collect for the following purposes:

Purpose	Data Used
Account creation and management	Registration data, contact details
Age and identity verification (KYC)	KYC documents, date of birth, photo ID
Processing deposits and withdrawals	Financial data, payment method references
Delivering games and sports betting markets	Account data, session data, bet history
Providing customer support	Communications data, account data
Responsible gaming monitoring	Bet history, session data, deposit patterns
Anti-money-laundering compliance	Transaction data, KYC data, IP/device data
Fraud detection and prevention	Technical data, financial data, IP address
Platform improvement and analytics	Usage data, technical data (anonymised where possible)
Marketing communications (opt-in only)	Email address, game preferences (with consent)
Legal and regulatory compliance	All categories as required by applicable law

5. Legal Basis for Processing

nd111 processes your personal data on the following legal bases:

• Contract performance: Processing necessary to open your account, execute deposits and withdrawals, and deliver the games and betting markets you have requested.
• Legal obligation: Processing required to comply with anti-money-laundering laws, age verification requirements, and applicable financial regulations — including mandatory retention of transaction records.
• Legitimate interests: Processing for fraud prevention, platform security, responsible gaming monitoring, and internal analytics — where those interests are not overridden by your rights and freedoms.
• Consent: Processing for optional marketing communications, where you have expressly opted in. You may withdraw this consent at any time.

6. Data Sharing

6.1 Service Providers

nd111 shares personal data with carefully selected third-party service providers who assist in operating the Platform. These include:

• Payment processors: bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, BRAC Bank, and other banking partners — to process your deposits and withdrawals.
• Identity verification providers: Third-party KYC/AML vendors who verify the authenticity of identity documents and confirm player age.
• Game providers: Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, Microgaming, Spribe, and other certified studios — who may process session identifiers to deliver games. These providers do not receive your full personal profile.
• Cloud infrastructure and hosting providers: Who store Platform data on secure servers subject to confidentiality obligations.
• Customer support platform providers: Who facilitate live chat and ticket management for nd111's support team.

All third-party service providers are bound by data processing agreements that restrict their use of your data to the specific purpose for which it was shared. nd111 does not permit service providers to use your data for their own commercial purposes.

6.2 Legal Disclosure

nd111 may disclose personal data to law enforcement authorities, regulatory bodies, or courts where we are legally compelled to do so — for example, in response to a lawful court order, to cooperate with an anti-money-laundering investigation, or to report suspected financial crime. nd111 will notify you of any such disclosure where legally permitted to do so.

6.3 Business Transfers

In the event that nd111 undergoes a merger, acquisition, or sale of all or substantially all of its assets, your personal data may be transferred to the successor entity as part of that transaction. You will be notified of any such transfer via the email address on file, and your data will continue to be handled in accordance with this Privacy Policy.

6.4 No Sale of Data

nd111 does not sell, rent, lease, or otherwise provide your personal data to any third party for that party's own marketing or commercial purposes. This prohibition is absolute and applies regardless of compensation offered.

7. Cookies & Tracking Technologies

The nd111 Platform uses cookies and similar tracking technologies to operate the site, maintain your logged-in session, remember your preferences, and gather anonymised usage analytics. The types of cookies used by nd111 are as follows:

• Strictly necessary cookies: Required for the Platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled without breaking Platform functionality.
• Functional cookies: Store your preferences such as language settings, display options, and last-visited game categories. These improve your experience but are not essential.
• Analytics cookies: Collect anonymised data about how visitors interact with the Platform — such as pages viewed, time on site, and navigation paths. This data is used to improve the Platform and is not linked to your personal identity.
• Fraud-prevention cookies: Help nd111 identify unusual activity patterns that may indicate unauthorised account access or automated bot traffic.

You may control non-essential cookies through your browser settings. Disabling strictly necessary cookies will impair your ability to use the nd111 Platform. nd111 does not use third-party advertising cookies or cross-site tracking technologies for the purpose of serving targeted advertisements.

8. Data Retention

nd111 retains personal data for as long as necessary to fulfil the purposes described in this Privacy Policy, subject to the following minimum retention periods:

• Account data and KYC records: Retained for a minimum of five (5) years from the date of account closure, in compliance with anti-money-laundering record-keeping obligations.
• Transaction records: Retained for a minimum of five (5) years from the date of the transaction.
• Responsible gaming records: Retained for a minimum of five (5) years from the date of the relevant interaction or self-exclusion request.
• Support communications: Retained for three (3) years from the date of the communication, unless the communication relates to a dispute that remains unresolved, in which case it is retained until resolution plus one (1) year.
• Technical/usage data: Retained in identifiable form for up to 24 months, after which it is anonymised or deleted.
• Marketing consent records: Retained for the duration of your active consent plus three (3) years after withdrawal, to demonstrate compliance.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised such that it can no longer be linked to an identifiable individual.

9. Data Security

nd111 applies a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and nd111's servers.
• Encryption of sensitive data fields (including passwords and payment references) at rest using industry-standard algorithms.
• Role-based access controls ensuring that nd111 staff can access only the personal data necessary for their job function.
• Regular penetration testing and vulnerability scanning of nd111's infrastructure.
• Secure, access-controlled data centres with redundant backup systems.
• Mandatory security training for all nd111 staff who handle personal data.
• Incident response procedures to detect, contain, and report data breaches in a timely manner.

10. Your Rights

As a player on the nd111 Platform, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, contact [email protected] with the subject line "Data Rights Request" and include a description of your request and a copy of a valid identity document so we can verify your identity before responding.

• Right of access: You may request a copy of all personal data nd111 holds about you. We will provide this within 30 days of verifying your identity, at no charge for the first request in any 12-month period.
• Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. Where practicable, nd111 will update inaccurate data within 14 days of a verified request.
• Right to erasure: You may request the deletion of your personal data, subject to our legal retention obligations. nd111 will confirm the outcome of a deletion request within 30 days of verifying your identity.
• Right to restriction: In certain circumstances (e.g., while you contest the accuracy of data we hold), you may request that nd111 restrict the processing of your personal data to storage only, pending resolution of your concern.
• Right to data portability: You may request a copy of the personal data you provided to nd111 in a structured, machine-readable format (e.g., CSV), where technically feasible.
• Right to object: You may object to nd111 processing your personal data on the basis of legitimate interests. nd111 will cease processing unless we can demonstrate compelling legitimate grounds that override your interests.
• Right to withdraw consent: Where processing is based on your consent (e.g., marketing emails), you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

nd111 will not discriminate against you for exercising any of these rights — exercising your data rights will not affect your ability to use the nd111 Platform, provided that your account otherwise remains in good standing.

11. Children & Minors

The nd111 Platform is strictly restricted to individuals who are 21 years of age or older. nd111 does not knowingly collect personal data from persons under the age of 21. If nd111 discovers that personal data has been collected from an underage individual, the relevant account will be closed immediately, all funds will be returned to the verified deposit source, and all associated personal data will be deleted as soon as legally permissible.

If you are a parent or guardian and believe that a person under your care has registered an account with nd111, please contact [email protected] immediately with the subject line "Underage Account Report" and include as much detail as possible to enable nd111 to investigate promptly.

12. Third-Party Links

The nd111 Platform may contain references to third-party game providers or payment partners by name. This Privacy Policy applies solely to the nd111 Platform and the data nd111 directly controls. When you interact with a third-party game interface embedded within nd111 (e.g., a live casino game powered by Evolution Gaming or Pragmatic Play), that provider's own privacy terms may also apply to data processed within their game environment. nd111 is not responsible for the privacy practices of third-party game providers and recommends that you review the privacy documentation of any provider whose services you use.

13. Changes to This Privacy Policy

nd111 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or the structure of the nd111 Platform. Material changes — those that significantly affect how your data is used or your rights as a data subject — will be communicated to you via the email address registered to your nd111 account at least fourteen (14) days before the changes take effect. Non-material changes (such as typographical corrections, clarifications of existing practice, or updated contact details) may be made without advance notice.

The "Effective Date" shown at the top of this document reflects when the current version came into force. Continued use of the nd111 Platform after the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms.

The current version of this Privacy Policy is always accessible at https://nd111.io/privacy-policy and supersedes all previous versions.

14. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy, or if you wish to exercise any of the data rights described in Section 10, please contact the nd111 Data Protection team using the details below:

• Email: [email protected] (plain text — not a clickable link)
• Subject line for privacy requests: "Privacy Request" or "Data Rights Request"
• Response commitment: nd111 aims to acknowledge all privacy-related inquiries within 48 hours and to provide a substantive response within 30 days of verifying your identity.
• Support hours: 24 hours a day, 7 days a week, Bangladesh Standard Time (UTC+6).